FAQs

Orders & Production

How long does it take to process an order?

Orders are processed within 48 hours of purchase, excluding Sundays and federal holidays. You will receive a tracking email once your order ships.
Do you offer free shipping?

Yes, we offer free shipping on all orders with no minimum purchase required. All orders ship via USPS Ground Advantage.
Can I change or cancel my order after placing it?

We process orders quickly, so changes or cancellations must be requested immediately. Once an order has shipped, it cannot be modified.

Delivery & Tracking

How long does delivery take?

Most orders arrive within 2–5 business days after shipping, depending on your location and USPS transit times.
How do I track my order?

nce your order ships, you will receive an email with a USPS tracking number to monitor your package in real time.
What shipping carrier do you use?

All orders are shipped via USPS Ground Advantage for reliable and nationwide delivery coverage.

Payments & Finance

What payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, American Express, and Discover for secure checkout.
Is my payment information secure?

Yes, all payments are processed through encrypted and secure Shopify payment gateways to protect your personal and financial information.
Do you offer payment plans or financing?

At this time, we do not offer payment plans or financing options, but all orders must be paid in full at checkout.

Events & Community

What is your return policy?

We accept returns on unopened and unused items in original sealed packaging within 30 days of purchase.
How do I request a return?

To start a return, contact our support team with your order details. We will provide return instructions and authorization.
Are all items eligible for return?

No. Opened, used, or damaged items, as well as custom or final sale products, are not eligible for return.